Refund Policy
Last updated: 2026-03-27
All Sales Final
All sales final due to nature of research products.
Exceptions
- Damaged in transit: Product damaged in transit – we replace (photos required).
- Lost in transit: Order lost in transit – we file claim and replace.
- Purity discrepancy: Purity discrepancy verified by independent lab – full refund or replacement.
Reconstituted or Opened Vials
No returns on reconstituted or opened vials.
Processing Time
Refunds processed within 5–7 business days after approval.
FDA Disclaimer
These products are not intended to diagnose, treat, cure, or prevent any disease. They are sold strictly as research chemicals for laboratory use.